ph96.com is committed to protecting the privacy and personal data of every Filipino player on our platform. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, who we share it with, and the rights you have over your own information.
ph96.com uses industry-standard encryption, secure server infrastructure, and strict access controls to protect your personal and financial data from unauthorised access, disclosure, or misuse. Your account data is never sold to third-party marketers.
Under the Philippine Data Privacy Act (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data held by ph96.com, subject to regulatory retention requirements. We will respond to all legitimate data requests within 30 days.
ph96.com's data handling practices are designed to comply with the Philippine Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and PAGCOR's data governance requirements for licensed online gaming operators.
ph96.com collects only the personal data that is necessary for account operation, identity verification, payment processing, fraud prevention, and regulatory compliance. We do not collect data for speculative future use or sell your information to advertisers.
Since the majority of ph96.com sessions originate from Philippine mobile devices, our data practices are specifically designed to be transparent and proportionate for mobile users — including how we handle device identifiers, location data, and mobile payment information from GCash and PayMaya.
ph96.com will only send you promotional communications if you have opted in to receive them. You may withdraw your consent to marketing communications at any time by contacting our support team or using the unsubscribe mechanism in any marketing message.
ph96.com ("the Platform", "We", "Us", "Our"), accessible at ph96com.club, is an online gaming platform operating within a PAGCOR-regulated gaming environment in the Philippines. We are committed to protecting the privacy of our users ("You", "Player", "User") and to handling personal data responsibly and in compliance with applicable Philippine law.
This Privacy Policy describes how ph96.com collects, uses, discloses, stores, and protects personal information in connection with your use of the ph96.com platform — including the website, account registration process, gaming services, payment processing, customer support interactions, and any promotional communications we send.
This Policy applies to all users of ph96.com, including registered members and visitors accessing the platform without a registered account. If you are a resident of the Philippines, this Policy reflects ph96.com's obligations under the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC).
For the purposes of the Philippine Data Privacy Act of 2012, ph96.com is the personal information controller responsible for your personal data processed in connection with the ph96.com platform. ph96.com has designated a Data Protection Officer (DPO) responsible for overseeing compliance with data privacy obligations.
Inquiries, correction requests, data access requests, and complaints regarding ph96.com's data handling practices may be directed to our support team via live chat at ph96com.club, or by written communication to the contact address provided in Section 15 of this Policy.
ph96.com collects the following categories of personal data in connection with your use of the platform:
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Registration & Identity | Account creation, authentication, customer support | Duration of account + 5 years post-closure |
| KYC Documents | Age & identity verification, AML compliance | 5 years from submission or account closure |
| Financial Transactions | Payment processing, fraud prevention, regulatory reporting | 10 years (AMLC requirement) |
| Gaming History | Game integrity, dispute resolution, responsible gaming monitoring | 5 years from transaction date |
| Technical & Device Data | Security, fraud detection, platform improvement | 12 months on a rolling basis |
| Marketing Preferences | Promotional communications (where opted in) | Until consent is withdrawn |
ph96.com collects personal data through the following channels:
The majority of personal data ph96.com holds is provided directly by you — during account registration, the KYC identity verification process, when making deposits or requesting withdrawals, when contacting our customer support team, and when responding to surveys or promotional opt-ins.
When you access and use ph96.com, our systems automatically collect technical data such as your IP address, device type, browser, operating system, session timestamps, pages viewed, and in-game activity. This data is collected through server logs, cookies, and similar technologies and is used primarily for security, fraud detection, and platform performance monitoring.
When you make a deposit or withdrawal through GCash, PayMaya, BPI, BDO, or Metrobank, ph96.com receives transaction confirmation data from the relevant payment provider. This includes transaction reference numbers, timestamps, and confirmation of payment amounts. ph96.com does not store complete GCash PIN codes, banking passwords, or full card numbers — payment authentication is handled within each provider's own secure environment.
In certain circumstances, ph96.com may receive or be required to cross-reference data with PAGCOR or the Anti-Money Laundering Council (AMLC) as part of our regulatory compliance obligations.
ph96.com uses the personal data we collect for the following purposes:
Under the Philippine Data Privacy Act of 2012, ph96.com processes your personal data on the following legal bases:
ph96.com shares limited technical data (such as player session tokens and game identifiers) with certified game providers — including JILI Games, PG Soft, Pragmatic Play, and other platform partners — for the sole purpose of operating game sessions. These providers act as data processors under contractual data processing agreements and are not permitted to use player data for their own purposes.
Transaction data is shared with GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors as necessary to process your deposits and withdrawals. Each payment provider operates under its own privacy policy and security standards.
ph96.com is legally required to disclose certain player data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies upon lawful request or as required by applicable regulations. Such disclosures are made in strict compliance with applicable law.
ph96.com does not sell, rent, or trade your personal data to any third party for commercial purposes. Your information is never disclosed to advertising networks or data brokers.
In the event of a merger, acquisition, or sale of all or substantially all of ph96.com's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to data handling that result from it.
ph96.com retains personal data for as long as it is necessary to fulfil the purposes for which it was collected, including regulatory and legal obligations. The primary retention periods applicable to ph96.com are:
Where retention beyond the above periods is required by a specific legal obligation, court order, or ongoing regulatory investigation, ph96.com will retain the relevant data for the duration of that requirement.
Cookies are small text files stored on your device when you visit ph96.com. They allow the platform to recognise your device across sessions, maintain your login state, and collect usage analytics. ph96.com also uses similar technologies including local storage and session identifiers.
You may manage or disable non-essential cookies through your browser settings. Note that disabling strictly necessary cookies will impair or prevent your ability to log in to and use ph96.com. ph96.com does not currently support a separate cookie preference centre — cookie management is handled through your device or browser settings.
ph96.com implements technical, organisational, and administrative security measures designed to protect your personal data against unauthorised access, disclosure, alteration, destruction, or accidental loss. These measures include:
While ph96.com takes all reasonable steps to protect your personal data, no security system is entirely impenetrable. In the event of a personal data breach that is likely to result in high risk to your rights and freedoms, ph96.com will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ph96.com:
You have the right to be informed of how ph96.com collects, uses, and protects your personal data — which is the purpose of this Privacy Policy.
You may request a copy of the personal data ph96.com holds about you at any time. We will provide this within 30 days of a verified request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. Some corrections may require identity re-verification.
You may request deletion of your personal data where it is no longer necessary, subject to our legal retention obligations — particularly those under AMLC and PAGCOR regulations.
You may object to the processing of your personal data for direct marketing at any time. You may also object to processing based on legitimate interests, subject to compelling overriding grounds.
If you believe ph96.com has violated your data privacy rights, you may file a complaint with the National Privacy Commission (NPC) of the Philippines through the NPC's official channels.
To exercise any of the above rights, please contact ph96.com's support team via live chat at ph96com.club or by written communication to the contact details in Section 15. ph96.com may require identity verification before processing a data rights request to ensure we do not disclose or delete another person's data incorrectly.
ph96.com is a real-money gambling platform strictly restricted to individuals aged 21 years and over. ph96.com does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data to the extent permitted by law, and report the matter to the relevant authorities where appropriate.
Parents and guardians who believe that a minor may have created a ph96.com account should contact our support team immediately at the contact details provided in Section 15.
ph96.com's platform includes links to third-party payment providers (GCash, PayMaya, BPI, BDO, Metrobank) and game providers as part of the core service. These third parties operate under their own independent privacy policies and data practices. ph96.com is not responsible for the privacy practices or content of any third-party platform or service accessible through connections made in the course of using ph96.com.
We encourage you to review the privacy policies of GCash, PayMaya, and your bank before linking your financial accounts for use with ph96.com.
ph96.com reserves the right to update or amend this Privacy Policy at any time. When material changes are made to how we handle your personal data, we will notify you via SMS to your registered mobile number and/or an in-platform notification displayed upon your next login, with reasonable advance notice where practicable.
The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. Your continued use of ph96.com following any changes to this Privacy Policy constitutes acceptance of the revised Policy. We recommend reviewing this Policy periodically to stay informed of how your data is handled.
For questions, data access requests, correction requests, erasure requests, or complaints regarding this Privacy Policy or ph96.com's data handling practices, please contact us through the following channels:
If you are not satisfied with ph96.com's response to a privacy complaint, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. Information on filing a complaint with the NPC is available through official Philippine government channels.
ph96.com is PAGCOR-regulated, RA 10173 compliant, and committed to protecting every Filipino player's data. Register today — 21+ only, GCash accepted.
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